DO YOU TAKE MEDICAL INSURANCE?

Shine only takes direct payments from clients. However, we do provide clients with the necessary proof of payment so they may submit claims to their private or extended health insurance providers. There are a few insurance providers in Canada and the US who may reimburse you for our service fees. If concerned, please review your service provider’s coverage allowance prior to the visit by contacting them directly; specifically request information regarding your coverage and limits for clinical hypnotherapy and/or smoking cessation programs. Shine Therapies may be covered through some extended health insurance, or if applicable, through organizations/services such as Crime Victim Assistance Program, DMI, ICBC, and First Nations Health Authority.

Sliding scale fees may be negotiated for students and others who have financial challenges.

CAN I CHOOSE TO USE SHINE THROUGH MY INSURANCE OR DISABILITY CLAIM?

Shine is often the Counsellor of choice through many who are on disability, and/or off work due to stress, anxiety, and depression or for other mental health reasons. You can simply request to see Shine, and have the health officer contact Shine to arrange the sessions and confirm payment arrangements by the insurer or disability contractor. 

ARE YOUR SERVICES TAX DEDUCTIBLE?

To the best of our knowledge, yes–they are deductible both in Canada and in the US. We will provide you with the necessary proof of payment in order to deduct the expense on your income tax. However, we recommend that you consult your chartered accountant in order to verify this information and ask about any further requirements.

DO YOU ACCEPT CREDIT CARDS?

For your convenience, we accept Interac/Debit, Visa, and MasterCard. We will accept Cash only if exact, including GST. Please no personal cheques. Prepaid corporate and governmental vouchers will be accepted upon prior arrangement with your employer.

WHAT HAPPENS IF I AM LATE TO MY SESSION?

In order to maintain a smoothly operating schedule, late arrivals will result in a shortened session length so as not to delay the start of the next client’s session. In some cases where the patient arrives more than 20 minutes late, they may need to reschedule and the cancellation fee will apply.

IF I GO TO THERAPY, DOES THAT MEAN SOMETHING IS WRONG WITH ME? 

No. People who use SHINE are interested in their personal growth and adjustment in the world around them. People face normal developmental concerns and academic pressures, they may feel anxious, angry, lonely, or depressed. SHINE has trained professionals who help people explore alternative coping strategies and ways of dealing with themselves and their environment.

TALK? I CAN TALK TO A FRIEND FOR FREE - WHY PAY SOMEONE?

You're quite right. If you have a wise and understanding friend who is willing to listen to your problems, you may not need professional help at all. But often that's not enough. You may need a professionally trained person to help you uncover what's really bothering you. Your friend probably does not have the skills to do this.

HOW CAN JUST TALKING MAKE PROBLEMS DISAPPEAR? 

 When you're talking to someone who has professional training and has helped many others with problems similar to yours, that person is able to see the patterns in your life that have led to your unhappiness. In therapy, the job is to help you recognize those patterns - and you may try to change them. There may be times, however, when you will need a combination of "talk" therapy and natural supplements. Please note: SHINE does not provide prescriptions for pharmaceuticals. SHINE only uses natural organic supplement therapies if/when thought they may be beneficial to the patient. 

HOW EFFECTIVE IS HYPNOSIS?

Very effective! In a study conducted by clinical psychologist Dr Alfred Barrios (B.S. Caltech, PhD. UCLA), he notes that “… for psychoanalysis we can expect a recovery rate of 38% after approximately 600 sessions. For [Behaviour] therapy, we can expect a recovery rate of 72% after an average of 22 sessions, and for hypnotherapy, we can expect a recovery rate of 93% after an average of 6 sessions.”

IS THERE A DIFFERENCE BETWEEN HYPNOSIS AND MEDITATION?

Meditation is generally a self-imposed trance where one is typically taught to “empty” their mind of all thoughts. The attainment of this state can sometimes take years of practice to achieve. In hypnosis the impetus comes from the outside, specific suggestions are made which allow the body and mind to enter into trance, a place where the mind and body feel extremely relaxed. What helps you to achieve your goals quickly and permanently is having the conscious mind give permission for the suggestions to be accepted and then stepping out of the way to let the therapist facilitate change for you via your subconscious mind.

CAN YOU ADDRESS SOME OF THE COMMON MISCONCEPTIONS ABOUT HYPNOSIS?

Contrary to popular belief, you cannot be hypnotized unwillingly. Also, when you are hypnotized, you will not follow directions against your wishes. You will not become unconscious and you will be aware of everything at all times. Your will is not weakened in any way. You are in control and cannot be made to do anything against your will. You will not begin to reveal information you wish to keep secret. Hypnosis is not sleep.

A common misconception is that a hypnotized person loses their will and is partially or completely under the command of the hypnotist. Nothing could be further from the truth. This unfortunate belief is reinforced by many stage hypnotists. You are in control of yourself, and cannot be made to do anything that is against your will.

Hypnosis, particularly the deeper forms, can appear to be like sleep because the person's body is typically very still and quiet. There is usually a great deal of mental activity, and in measurements of brain activity during hypnosis, shows a significant level of neurological activity.

SINCE I WORK ALL DAY, IT WOULD BE HARD TO GO TO SHINE DURING REGULAR WORKING HOURS. IS SHINE OPEN AT NIGHT OR WEEKENDS? 

SHINE offers night & weekend appointments. If the time you require isn't available at the location of your choice from our booking site, simply email SHINE with your preferred time and we will respond to you within 24 hours. SHINE is very flexible in our hours and days, because we understand the importance of Mental Health all day, every day. 

DO YOU HAVE HYPNOTHERAPY RECORDINGS FOR SALE?

Yes. Shine does offer customized sessions as a recording for sale. Provided either on a usb or as a download. The session would be based off of the information provided on the intake form and customized to your needs, just like an in person session. However, this recording will be yours to keep and use forever.  

CAN I OPEN MY OWN HYPNOTHERAPY BUSINESS WITH SHINE TRAINING? 

Yes you can! SHINE Hypnotherapy is a Certified Accredited Training Provider for the International Association of Therapists, and has committed to upholding the professional training standards required to provide the student with the information and practices needed to confidently use hypnotherapy as a trusted modality. 

IS SHINE'S HYPNOTHERAPY TRAINING CONVENIENT? FULL TIME? PART TIME?

Yes! SHINE's Hypnotherapy Training can work with your schedule. If you work full time, have to care for children during the day, or for whatever reason, SHINE will work with your schedule to the best of our ability, to ensure you are able to follow your passion. If you wish to get the training done quickly over a few days, or if you need more time and need to spread it out, SHINE can work with you and provide you with highly focused, and convenient class times. You can be ready to venture out on your own in as little as a few days, too a few weeks, depending on the schedule created, and the learning modules you wish to study. Also, training is available online upon request. 

DO YOU GUARANTEE RESULTS FROM YOUR LIFE/CAREER COACHING? 

Yes. SHINE guarantees that if you follow your goals and action steps, open yourself fully to your coaching and dedicate enough time and effort, you will get great results from your life/career coaching. SHINE uses many effective ways to coach you towards that. Every session, you will learn a different technique and we will give you extra work to incorporate the new learning into your life/career. SHINE is confident that this program will help you make a change in your life/career towards your desired results.

DO I NEED TO SIGN AN LIFE/CAREER COACHING CONTRACT? 

Yes. A life/career coaching agreement is a good way to help our clients feel that they will get a quality service, but also to get commitment from them, which is essential. The agreement sets out the terms and conditions for a successful delivery of the life/career coaching service and for achieving results. SHINE uses a simple but comprehensive agreement as a good foundation for your life/career coaching adventure.

HOW OFTEN WILL I MEET MY LIFE/CAREER COACH?

Most of our coaching clients want to start seeing results quickly and we believe that gradual, steady improvement is important as well. To help our clients stay on track and incorporate their learning into their daily life, we have designed the program to meet either in person or virtually, once a week.  SHINE believes this will keep the client focused and on the path they wish to be on. In between sessions your life/career coach will provide ongoing support outside the sessions and encourage you to spend as much time as you feel comfortable, exploring and integrating your new skills, and/or finding the perfect career spot you desire. The coaching packages are monthly, enabling the client to take control of their change on a month to month basis. Should the client wish to purchase multiple months to start, SHINE will provide that option as well. Inquire within.